Shipping Policy
Welcome to PrettyFemaleCo.com! We are committed to providing you with an excellent shopping experience and ensuring your purchases arrive safely and promptly. Please review our shipping policy below to understand our shipping procedures and options.
1. Processing Time
Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
High Volume Periods: During peak times, such as holidays or sales events, processing times may be extended. We appreciate your patience during these periods.
2. Shipping Rates and Delivery Estimates
We offer the following shipping options:
Standard Shipping: Free on all orders over $50. For orders under $50, a flat rate of $5.99 applies. Delivery typically takes 5-7 business days.
Expedited Shipping: Available for a flat rate of $15.99. Delivery typically takes 2-3 business days.
Express Shipping: Available for a flat rate of $25.99. Delivery typically takes 1-2 business days.
Note: Delivery times are estimates and may vary based on your location and external factors beyond our control, such as courier delays or inclement weather.
3. International Shipping
Availability: We currently ship to select international destinations. Please check the availability at checkout.
Rates and Delivery Estimates: International shipping rates and delivery times vary by destination. You will be provided with specific details at checkout.
Customs, Duties, and Taxes: PrettyFemaleCo.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order through the carrier’s website.
If you do not receive a tracking number within the specified processing time, please contact our customer service team at support@prettyfemaleco.com.
5. Shipping Address
Please ensure all shipping information is accurate at the time of order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
If you need to change your shipping address after placing an order, contact us immediately at support@prettyfemaleco.com. We will do our best to accommodate changes before the order is shipped.
6. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at support@prettyfemaleco.com. We will work with the carrier to resolve the issue.
Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately. We will assist you in filing a claim with the carrier.
7. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
8. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
Email: support@prettyfemaleco.com
Phone: (123) 456-7890
Address: Pretty Female Co, 2205 Veterans Blvd, Del Rio, TX 78840, USA
Thank you for shopping with PrettyFemaleCo.com! We appreciate your business and strive to provide the best service possible.